Zoccer Casino Privacy Policy

This page explains how Zoccer Casino collects, uses and protects the personal information you provide when you use our services. We respect your privacy and set out below the types of data we handle, why we process it and how you can manage your information.

Types of data we collect

We collect a range of information necessary to provide and secure your account, process payments and comply with legal obligations. Data is collected when you register, make payments, play or contact support.

Personal data

Personal data includes your name, date of birth, contact details (email, phone), postal address, identity documents and any other information you provide to verify your identity.

Technical data

Technical data covers device identifiers, IP address, browser and operating system, app identifiers, usage logs and location data where granted. This helps us maintain service stability and fight fraud.

Transactional data

Transactional data includes deposit and withdrawal records, payment method details, play history, bet history and any messages exchanged with our support team. We also record outcomes and timestamps for auditing and dispute resolution.

How we use your information

We use data to operate your account, process transactions, verify identity, prevent fraud and comply with legal obligations. We also use anonymised data for internal analysis and service improvement. Where required, we may send service messages about account activity, payments or policy updates.

Data protection and storage

We protect personal data using appropriate technical and organisational measures, including encryption in transit, access controls and secure storage. Retention periods vary depending on the purpose - for example transactional records are retained to meet statutory and regulatory requirements. We limit access to authorised personnel and third parties who support our services.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to provide basic site functionality, remember preferences and analyse site performance. Some cookies are essential for account security and payments. Others are optional and used for analytics and personalised content. You can manage cookie preferences via your browser or the settings provided on our site.

Your rights

You have rights to access, correct and request deletion of your personal data, subject to legal and operational limits. You may also request restriction of processing or object to certain uses. To exercise your rights, contact our privacy team through the account settings or the support channels available in your account.

Access, correction and deletion

We aim to respond to access and correction requests promptly. Deletion requests will be handled in line with legal retention obligations; in some cases we retain limited data to resolve disputes or meet regulatory duties. If we refuse a request we will explain the reasons.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention services and trusted third-party suppliers that help deliver our services. We may also disclose information where required by law or to protect our rights. Where possible we ensure third parties have appropriate data protections in place.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Material changes will be notified via your account or the website. The current policy date is shown on this page.